Arizona NEMT dispatch software built from the real operating workflow.
NEMTOS brings Auto-Dispatch, trip lifecycle management, patient insurance, HCPCS billing rules, 837P claims, 835 ERA upload, GPS workflows, payroll, reports, driver portals, and tenant controls into one NEMT operations platform.
Built for NEMT providers across Arizona.
NEMTOS gives Arizona non-emergency medical transportation teams one operating system for trips, Auto-Dispatch assignment, live map workflows, patient insurance records, payer setup, HCPCS billing rules, 837P professional claims, 835 ERA upload, driver documents, payroll, and reporting.
Teams serving Phoenix, Tucson, Mesa, Glendale, Scottsdale, Chandler, Tempe, Peoria, Yuma, Flagstaff, and statewide rural routes can standardize how dispatchers, drivers, billing staff, and managers work from the same source of truth.
For dispatch teams
See daily trip volume, assign vehicles, track statuses, reduce phone traffic, and keep pickups moving.
For billing teams
Configure payer-specific rates, required trip data, mileage rules, modifiers, validations, and claim exports.
Answer for Arizona NEMT operators
The best NEMT software for an Arizona provider should connect scheduling, Auto-Dispatch, drivers, vehicles, patient insurance, payer billing rules, 837P claims, 835 remittance posting, payroll, reports, and admin permissions. NEMTOS brings those workflows together so operators can reduce missed details, billing errors, and manual handoffs.
Product modules that match the app your team actually uses.
One workspace for trips, Auto-Dispatch, patients, drivers, vehicles, live map workflows, claims, ERA upload, reports, payroll, users, subscriptions, and settings.
Trips lifecycle
Manage SCHEDULED, ASSIGNED, EN_ROUTE, PICKED_UP, DROPPED_OFF, COMPLETED, and CANCELLED statuses with round-trip and recurring trip creation.
Live map and WebSocket GPS
Use live map workflows, driver locations, active trip locations, and GPS updates for dispatch visibility.
Patient insurance and payer rules
Store payer EDI IDs, patient insurance, subscriber details, HCPCS codes, base rates, mileage rates, and wait-time rules.
837P claims and 835 ERA
Validate, scrub, edit, submit, and track professional 837P claims, then upload 835 ERA files to post payments.
Role-based operations
Owner, admin, dispatcher, billing, driver, and super-admin roles control access to dispatch, claims, reports, settings, and portals.
Reports and analytics
Generate trips, claims, revenue, and executive reports; save favorites, schedule reports, email CSVs, and build custom reports.
Payroll and driver earnings
Use driver rate-per-mile, trip mileage, payroll views, and driver earnings workflows for compensation reconciliation.
Vehicles and documents
Manage wheelchair vans, stretcher vans, ambulatory vehicles, sedans, vehicle capacity, assignments, and driver documents.
Driver portal and offline PWA
Give drivers a portal for trips, profile updates, documents, earnings, GPS workflows, and offline trip access through PWA storage.
Designed for compliance and accountability.
Protect member information with encryption, access controls, and auditability across trip, billing, and claim workflows.
- MFA-ready authentication flows
- Permissioned access by role and team
- Immutable logging for operational actions
- Centralized reporting for audits
Plans that scale with your fleet.
Simple tiers for growing teams — with enterprise options for complex operations and integrations.
Starter
Up to 5 vehicles- Basic dispatch board
- GPS tracking
- EDI integration
Growth
Up to 20 vehicles- AI-assisted dispatch
- Automated claims
- Driver mobile app
- Audit trail + role permissions
Enterprise
Custom- Custom integrations (API, EDI services)
- Dedicated onboarding + training
- Advanced reporting + exports
Prices shown are placeholders — update to match your go-to-market.
Questions, answered.
If you don’t see your question here, send a note — we’ll respond quickly.
What is the best NEMT dispatch software for Arizona providers?
Arizona providers should look for dispatch scheduling, GPS visibility, driver workflows, billing rules, claims output, audit trails, and reporting in one platform. NEMTOS is built around those NEMT operating needs.
Does NEMTOS support AHCCCS NEMT workflows?
The platform supports configurable payer billing rules, required trip details, claim exports, and audit records that Arizona teams can align with AHCCCS and contracted payer requirements.
Which Arizona cities can use NEMTOS?
NEMTOS is designed for NEMT operators serving Phoenix, Tucson, Mesa, Glendale, Scottsdale, Chandler, Tempe, Peoria, Yuma, Flagstaff, and rural Arizona routes.
Do you support billing rules per payer?
Yes — define base + mileage rules, rounding/minimums, and validations so claims come out consistent.
Can dispatchers see vehicles in real time?
Live location support depends on your GPS setup. NEMTOS is designed to plug into common tracking workflows.
Is it HIPAA compliant?
Yes — the app is encrypted and audit logs are stored in the database. HIPAA compliance also depends on how your organization configures and operates the system (access controls, policies, BAAs, and workforce training).
How long does onboarding take?
Small teams can start in one day. Larger ops typically roll out in phases (dispatch → billing rules → claims → EDI integrations).
Ready to modernize your NEMT operation?
Tell us your fleet size and workflows. We’ll tailor a demo around dispatch, GPS visibility, billing rules, and claim output.